FAQ
Ecomartists is constantly adding and revising products. To see what is currently available and available, login to the ecomartist platform and navigate to t...
Sun, 28 Mar, 2021 at 2:34 AM
If you are selling on the Ecomartist platform, we handle all customer support, and there is nothing you need to do.
Sun, 28 Mar, 2021 at 2:32 AM
Congrats on your first sale! If your selling on the Ecomartist platform, we handle everything. We draw, we check with the customer to make sure they are hap...
Sun, 28 Mar, 2021 at 2:29 AM
Yes, When publishing a product, you can edit many aspects of the product listing. Making your product page unique, with custom images, titles and descripti...
Sun, 28 Mar, 2021 at 2:23 AM
Depending on the product, the customer will be able to upload 1 or more photos. Some product types like the stickers are max 1 photo. Other products like th...
Sun, 28 Mar, 2021 at 2:04 AM
Requesting a payout inside the ecomartist platform is easy! After your first sale, you will see your payout total on "Payouts" tab. If you have en...
Sun, 28 Mar, 2021 at 2:00 AM
Currently we do not provide custom collection pages to each seller. If a customer lands on a collection page, and ends up buying one of your products, you w...
Sun, 28 Mar, 2021 at 1:47 AM
If you have your own shopify store or other sales channel, and would like to send orders manual outside the platform, yes, it is possible. Sending Manu...
Sun, 28 Mar, 2021 at 1:36 AM
Yes we do! Please visit our dropbox folder to view all assets available. Link: https://www.dropbox.com/sh/3nle9dz5wymuxem/AADEbdo3iM0Y8zn3L43xx9I7a?dl=0
Tue, 2 Mar, 2021 at 7:44 AM
If you are a premium account holder, you can view all your customer emails, inside the platform on the "Orders" tab. Then you can export the data ...
Tue, 2 Mar, 2021 at 7:41 AM