FAQ

Can I change 1 click upsells?
At the current time, no. We choose the best performing upsell for each product type. Do not worry, we have all the data and we will optimize to make us both...
Tue, 2 Mar, 2021 at 7:39 AM
Do I need a shopify store?
No you do not, our Ecomartists platform is based on shopify plus, and you get all the advantages without any monthly fees. 
Tue, 2 Mar, 2021 at 6:36 AM
Can I delete variants?
Yes you CAN remove or delete variants on any product page. If you want to remove options, there is no issue. Things you can not do: Edit/delete sku ...
Tue, 2 Mar, 2021 at 6:35 AM
Can I Create My Own Custom Products?
Short answer yes, but it is a manual process to setup and we need to review every idea to make sure it is feasible, and if our team can handle it. Please re...
Tue, 2 Mar, 2021 at 6:32 AM
I have product/custom drawing idea, can u add it?
There are two ways a new product can be added to the platform. 1) You have a themed idea or custom background idea for an existing product,  and we can setu...
Tue, 2 Mar, 2021 at 6:29 AM
Can I subscribe to premium with PayPal?
At the current time, Premium accounts can only be subscribed with credit cards.
Tue, 2 Mar, 2021 at 6:20 AM
Do we draw Yellow Style? other style?
We currently do not. We have 1 style of drawing, and let you the seller get creative with design/text/ and templates.
Tue, 27 Apr, 2021 at 1:09 AM
Can I make product page like ... full body/half body/ number of people?
Currently no. there is 100 variant limit, so variants need to be limited. In the future we may develop such abilities.
Tue, 27 Apr, 2021 at 1:10 AM
Why can’t free accounts create custom products?
Custom product take tremendous amount of work behind the scenes, one way to limit being overloaded, is making custom products only available to premium acco...
Tue, 27 Apr, 2021 at 1:12 AM
What countries can I run ads too?
If you sell only the digital product (ie remove other variants), you can run ads worldwide. If you sell our products , then you will see what products can s...
Tue, 27 Apr, 2021 at 1:16 AM